Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

Transmission replace on 2014 honda accord. They do great work and fast turn around. 2nd time i have used them and really good experience. Friendly people too

5

I had my brakes done here, and I had my transmission replaced here, I am very Happy with the work that was done. Thank you Graham Auto.

Thank you, Corwin! We truly appreciate your trust in us for both your brake service and transmission replacement. It means a lot to hear that you're happy with the work we completed. Keeping your vehicle safe and running smoothly is always our top priority! If you ever need anything in the future, don’t hesitate to reach out. Safe travels, and thanks again for putting your trust in our Team in Yelm, WA!

- Graham Auto Repair - Yelm
5

Had a minor car issue, not only was it resolved quickly it was also done free of charge.

Thank you, Joseph! We’re so glad we could help with your concern and get you back on the road quickly. It’s always our goal to provide great service and support whenever our customers need us. We truly appreciate your kind words and are happy we could serve you. If you ever need anything in the future, don’t hesitate to stop by!

- Graham Auto Repair - Yelm
5

Thank you, Peter, for your 5-star review! We truly appreciate your support and are so glad to hear you had a great experience with our team at our Graham, WA location. If there’s ever anything you need in the future, we’re here to help. Safe travels, and thanks again for choosing Graham Auto Repair!

- Graham Auto Repair
5

Friendly, knowledgeable, and professional staff. The inspection and work they did on my truck was excellent.

Thank you, Ed! We’re so glad to hear that you had a great experience with our team. It was our pleasure to perform the cooling system service on your vehicle and to ensure everything was in top shape with our courtesy vehicle inspection. Your kind words about our team and service mean a lot to us! We appreciate your trust and look forward to assisting you again in the future. Safe travels!

- Graham Auto Repair - Yelm
5

I have been coming to Graham Auto for about two years now. Only place I bring my 20 year old car. The people here are wonderful! They listen to your concerns and do a great job! I don't plan on taking my car or my families cars anywhere else for whatever needs doing.

Thank you so much for your kind words, Janet! We’re honored to be the shop you trust with your 20-year-old car and your family’s vehicles. Our team truly values listening to your concerns and ensuring your car gets the care it deserves. It means the world to us that you’ve been coming to Graham Auto for two years now, and we look forward to continuing to serve you for many more!

- Graham Auto Repair
1

Do a little homework, get a quote first and then get a quote from Emerald. I have a grocery list of complaints regarding quality of work and price. You decide for your self.

Michael, thank you for sharing your feedback. We wish we had known about your concerns sooner and had the opportunity to address them during one of your previous visits, especially since we haven't spoken with you in over a year. However, we are thankful for the chance to reconnect and to hear your perspective now. It's always our priority to provide excellent service and to ensure our customers have a positive experience; which is why we value feedback that helps us improve. So we thank you for taking the time to speak with our manager, Chris, this week. As a family-owned business here in Yelm, WA, we believe in supporting our community. This includes the other auto repair shops in town. There are many great businesses in our area, and many people in need of auto repair services. We understand that everyone has their own preferences when it comes to vehicle care. It's great that in our small town we have multiple options to choose from, giving residents multiple ways to support a local business. Our goal is to build lasting relationships with our customers! We will always provide you with honest, high-quality service every time, backed by our in-house warranties. If you choose to take your vehicles to another shop in town, we respect that decision and sincerely wish you the best! If you’d like to discuss your experience with us further, we’d be happy to talk. Please feel free to reach out by calling 360-245-0388 or by sending an email to [email protected]. Thank you!

- Graham Auto Repair - Yelm
5

I came in with an over heating problem. They found where the leak was, pointed out that my van model doesn't do well with replacement parts for the water pump so I got a new one (has 123k miles when I got it, I added 20k in 4 months). I waited for it in their nice lobby and easy to access bathroom plus my phone made time fly.

Thank you, Matt, for your review! We're so glad that our team could help by diagnosing the coolant leak on your van and providing you with the best repair option. It’s great to hear that you found our lobby comfortable while you waited! We appreciate that you took the time to share your experience with us. If you ever need anything in the future, we will be happy to serve you again. Safe travels!

- Graham Auto Repair
4

They did. GREAT job in an emergency situation. Communication during the process was fine.

Thank you, Steven, for your review! We're glad we could assist you in an emergency and get you back on the road safely. We appreciate your kind words about our communication during the process. If there's anything we can do to make your experience even better in the future, we'd love to hear your feedback. We always strive to provide you with an exceptional service every time. Thank you again for choosing to put your trust in our team!

- Graham Auto Repair
5

I am impressed with their courteous and friendliness there are thoroughness to check out your vehicle I was thoroughly impressed with the text showing my bit for repair and pictures of the vehicle made me feel very comfortable about the people that are trying to take care of my car they did everything they could for me and I will certainly come back thank you. I am a customer from back in 1979 I was glad to see you were in Yelm thank you Debbie Dickinson

Thank you, Debbie, for your thoughtful review! We're so glad to hear that you felt comfortable with our team and appreciated the thorough inspection process. Transparency is important to us, and we're happy to know that the text updates and photos helped build that trust. We truly appreciate your support and look forward to the opportunity to serve you whenever you need us. Thank you again for your kind words!

- Graham Auto Repair - Yelm