This was my first time using Graham Auto Repair, because my car had failed an emissions test. The staff was very friendly and relaxed, making me feel right at home. I was especially surprised at how clean and "feng shui'd" the waiting area was. Very warm and inviting. They give you complimentary rides to/from home if you live 5-10 miles away, if your repair will take a while. The prices are great. I will definitely be using their services, in the future!