Graham and Yelm Auto Repair

Honest and wonderful people! Love the rewards program they offer too! Never have I gone here without getting an issue with my car fixed. Love them!

I'm always hesitant about having others work on my vehicles, but, being new to the area, and without my tools, I was not in the position to major repairs. Rick at front desk was the consummate professional which spoke volumes to the quality of work that they perform. I needed some in-depth trouble shooting performed on my front suspension and they took the extra time to evaluate my entire vehicle to identify any additional issues. They were spot on with a small coolant leak I had from the water pump bypass hose, which is a very small hose to locate and is often misdiagnosed as the water pump itself. I bring this up because many "shade tree" mechanics will just tell those that are not mechanically inclined that it is the water pump as a means to raise the cost of the repair. Thank you for being honest. The only reason I took a star off is due to the length of time for an appointment (1 to 2 weeks). I wish there was an option to only take off .5 stars instead of a full point as this is not that big of an issue, but, it does require prior proper planning. I'm sure that in an emergency situation they would be willing to bump up the timeframe dramatically; however, mine was just a routine repair. Nonetheless, I would, and will, recommend G.A.R. to anyone in need of quality work and feel completely comfortable having my wife take the car there in my absence without getting raked over the coals.

They always do a great job!

I'm always hesitant about having others work on my vehicles, but, being new to the area, and without my tools, I was not in the position to major repairs. Rick at front desk was the consummate professional which spoke volumes to the quality of work that they perform. I needed some in-depth trouble shooting performed on my front suspension and they took the extra time to evaluate my entire vehicle to identify any additional issues. They were spot on with a small coolant leak I had from the water pump bypass hose, which is a very small hose to locate and is often misdiagnosed as the water pump itself. I bring this up because many "shade tree" mechanics will just tell those that are not mechanically inclined that it is the water pump as a means to raise the cost of the repair. Thank you for being honest. The only reason I took a half a star off is due to the length of time for an appointment (1 to 2 weeks). I wish there was an option to only take off .005 stars instead of point .5 as this is not that big of an issue, but, it does require prior proper planning. I'm sure that in an emergency situation they would be willing to bump up the timeframe dramatically; however, mine was just a routine repair. Nonetheless, I would, and will, recommend G.A.R. to anyone in need of quality work and feel completely comfortable having my wife take the car there in my absence without getting raked over the coals.

The folks at Graham Auto are the best. They treat their customers like we are family. They have always taken great care of my truck and in doing so, taken great care of me.

Excellent service as always. We recently purchase the Beetle and one of the first things we wanted was for Graham Auto to check it out and tell us what the dealer wouldn't. Rick was honest and helped decide the best approach to fix all the concerns they found that would fit our budget. Graham Auto is and has been the only place we take our vehicles!

I take all of my vehicles to Graham Auto Repair because they take good care of them. I brought the Blazer in for A/C service and they had it fixed in three hours for the estimated price. Repairs don't always go as expected but I'm happy when they do.

Rick and crew are wonderful! They repaired my truck in a very timely manner so I didn't have to rent a car for a scheduled long weekend at the ocean 4th of July, 2015. I am impressed with their service and have recommended Graham Auto Repair to friends in my area.

This is an Awesome Team of real experts who have been doing what they do for MANY years and really know their stuff! Great at communicating what "might" be wrong, and then what "really was" wrong in a way that I could easily understand. And Rick (the service manager) was extremely patient with my questions... I already had a great experience there; then I came out to find a gift bag with really cool stuff waiting for me in my truck... Definitely Going Back!

Thank you for being a "life saver" when it comes to this one car family who relies on the car daily! Pure professionalism! I am very happy I went to you first, who knows what other shops would have done or how long they would have taken! Thank you!