Graham and Yelm Auto Repair

Hi Rick, thank you for your feedback. We're glad to hear that you found our service to be good, and we thank you for sharing your concerns about the cost. We acknowledge that we are not the least expensive option. However, we strive to offer a premium experience to all of our customers. Both of our facilities are equipped with cutting-edge technology and staffed by a team of highly trained technicians who are committed to delivering top-notch service. We also use high-quality parts, which enable us to provide our customers with a lifetime warranty on most parts and labor. We also offer thoughtful amenities, including our rewards program where you can earn reward certificates towards future visits. While we do believe in providing everyone with only the highest quality, we truly appreciate your perspective. Your feedback helps us continue to improve. We hope you will consider joining our rewards program, and that you will continue to trust our team with your vehicles. If you have any questions or would like to discuss your concerns further, please feel free to reach out. We appreciate your business and hope to serve you again in the future.

Hi Robert, thank you so much for your 5-star review! We’re glad to hear that we provided you with good the service at your recent visit. Thank you for choosing our team in Yelm for your transmission and differential services! We are dedicated to providing you with top-notch service every time, and it’s great to know we met your expectations. If you ever need anything else, we’re here to help. Thanks again for choosing Graham Auto Repair!

Hi Vicky! Thank you so much for your wonderful review! We're thrilled to hear that your car now drives like a dream. It means the world to us that you trusted our team with advanced diagnostic and repair services. We're grateful for your confidence in our team. Thank you for choosing our technician to replace the engine block in your vehicle. It's fantastic to hear that you had such a positive experience with us that you're willing to recommend us to all your friends. Your trust and kind words are incredibly uplifting for our entire team! Thank you for your support and for choosing Graham Auto Repair. We look forward to serving you and your friends in the future Vicky!

Thank you so much for your wonderful review! We're thrilled to hear that we could contribute towards a positive experience, even in the stressful situation of having your vehicle break down. Race and Allen are indeed invaluable members of our team. We're glad they could provide you with excellent service and constant communication throughout the process! We're pleased that we could work with your warranty company to get your F150 repaired. We appreciate your trust in us with your family's vehicles. Knowing that we have gained your trust is a blessing for us all to hear. Your kind words and loyalty mean a lot to us! Thank you once again for choosing Graham Auto Repair!

Thank you, Dale, for your kind words and for trusting us with your vehicle care once again! We're so glad to hear that you found our team friendly and informative. We believe everyone deserves clear communication, whether you're a car enthusiast or not. It’s an honor to become your go-to mechanics! We look forward to continuing to take great care of your vehicles in the future.

Hi Francis! Thank you so much for your kind words and for choosing our team for the service of your two vehicles. We're thrilled to hear that you had great results each time! At Graham Auto Repair, honesty and transparency are our top priorities. We're glad that showing you pictures of the concern areas and working with you to get them rectified made a positive impression. We're pleased that we were able to address your check engine light concern and to complete the brake services that you requested. We are grateful that you chose to trust our team's recommendations, and for returning to us for additional services. Thank you so much, Francis! We hope to get the opportunity to serve you again in the future.

Thank you, Wendell, for your 5-star review! We're thrilled to hear that you always find our service friendly and professional. We appreciate your loyalty and your trust in us to service your European vehicle over the past 5 years. Providing top-notch service and a great customer experience is our priority. We look forward to continuing to provide you with excellent service, Wendell!

Thank you, Fran, for sharing your experience, along with your kind words about our team. We're delighted to hear that you appreciated the ride and the warranty we provided on your services. Thank you for choosing us to take care of your starter and brake concerns. It was our pleasure to get your car running great again, by replacing the starter motor, serpentine belt, and addressing the brake concerns. It's always our goal to provide excellent service and reliable repairs, backed by a strong warranty. We appreciate your trust and look forward to assisting you in the future! However, we share your hope that you won't need to come back too soon!

Thank you, Eileen, for your 5-star review! We're delighted to hear that you found our service professional and timely. It's important to us that every customer feels valued when they visit our shop. We're so glad you were happy with our service and look forward to helping you with your vehicle in the future.