Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

1

I called Graham Auto to get a simple price quote for major maintenance&a few other misc thing's. They weren't able to provide me a simlle over the phone price quote without a contact number,lic plate#,VIN&then they wanted to call me back later. I gave them the year make&model/engine size. But the person insisted that they can't build a quote without said info. I find that hard to believe cause I've worked at several dealerships&independent shops. I told them I'd rather not share my personal info to a stranger cause of spam calls etc... I hope they're understanding cause selling ppl's personal information nowadays is a HUGE ISSUE. I'm not saying that's what there doing but a simple price quote for a major servicing&2other small repairs takes mins to find out. Maybe I'm just old school but idk?

Thank you for reaching out and sharing your concerns. We understand that you were seeking a quick, over- the-phone estimate. However, in order to provide an accurate quote—especially for major maintenance and repairs—we do require specific vehicle information. This includes the exact year, make, model, and engine size. By providing the license plate and/or VIN number, we are able to get the most accurate details for prices. These details allow us to ensure that the estimate we provide reflects the correct parts, labor, and procedures for your specific vehicle. We also want to assure you that we take customer privacy very seriously. Any information you choose to share with us is used solely for the purpose of serving you—we never sell or share personal information. If you decide you’d like to connect with us again in the future, we’d be more than happy to help. We wish you all the best in finding a shop that’s the right fit for your needs.

- Graham Auto Repair
5

Very good experience my first time in. Found the problem on my wife's car in no time. Even gave me a lift home and back to get it. Everyone was attentive and knowledgeable. Thank you so much!

Thank you, Victor! We're so glad to hear that your first visit was positive. It means a lot to know you felt well taken care of and that our team was able to quickly identify the concern with your wife's car. We're happy we could give you a ride while the work was being completed—it's always our goal to make the process as smooth and convenient as possible. Thank you again for trusting us. We look forward to serving you and your family again in the future!

- Graham Auto Repair
5

Good price and service. Luxurious waiting room and treat bag after wards. It's like going to a fine Hotel for an Motel price.

Thank you so much for your kind words! We love that you felt like you were treated to a fine hotel experience! We're glad you enjoyed our waiting room and the treat bag too. Providing exceptional service in a welcoming environment is something we truly care about. We appreciate your support—thank you for choosing Graham Auto Repair!

- Graham Auto Repair - Yelm
5

Brought in my Dodge Jounrey to get my transmission replaced. A tad on the pricier side but the quality of work is great! They keep you informed and explain everything. All in all, it was a great experience from start to finish. Would definitely recommend over other shops in the area.

Thank you so much for your kind words and for your recommendation! We're grateful you chose our team to diagnose the check engine light concern you had on your Dodge Journey. We're thankful that you trusted us to complete the necessary transmission repairs to get your vehicle running smoothly again! Thank you for recognizing the value of our work, and the communication throughout the process. It’s always our goal to keep you informed and confident in the care your vehicle is receiving. We’re here for you anytime you need us and appreciate the opportunity to serve you!

- Graham Auto Repair - Yelm
5

Graham Automotive was GREAT in handling and FIXING my Subaru Outback…will be a returning customer..

Thank you, Tim! We’re so glad to hear that you had a great experience with us and that we could help get your Subaru Outback taken care of. We truly appreciate your support and look forward to seeing you again whenever you need us!

- Graham Auto Repair - Yelm
5

Christian exceeded high expectations every step of the way. He’s building: 1) relationships in the community, &; 2) business at Graham Auto Repair along the way. Real TEAM members like him are hard to come by these days. Recognize & reward him while you still can!

Thank you, Mitch, for your thoughtful words! We’re so grateful to have Christian on our team—his dedication to building relationships and providing outstanding service truly makes a difference. We appreciate you recognizing his efforts and sharing your experience with us. We’ll be sure to pass along your kind words!

- Graham Auto Repair
5

Very happy with my experience here! Christian is very professional and friendly. The pricing for what I had done was fair and the work was completed quicker than expected. I have a lot of things I need done to my car, I will be back :)

Thank you, Madison! We're so glad to hear that you had a great experience with our team and that Christian provided professional and friendly service. It’s great to know that the repairs were completed quicker than you expected! We appreciate your trust in us and look forward to helping you with any future work your Jeep needs! :)

- Graham Auto Repair
5

Mr. Christian is a wonderful man 👍

Thank you, Brie! We’re so glad to hear that Christian made a great impression. We’ll be sure to pass along your kind words! Thank you for putting your trust in our team, Brie! 😊

- Graham Auto Repair
5

Very friendly. They explained everything in detail and the work was done in a timely manner. The estimates weren’t inflated. I will definitely be using them in the future.

Thank you, Sandra! We're so glad to hear that you had a great experience with our team. We’re happy to know you felt well-informed throughout the process, as clear communication is important to us. We appreciate that you chose to trust our team with your your new tires and front-end alignment, as well as the diagnostics for your vehicle. We look forward to serving you again in the future!

- Graham Auto Repair
5

They were great got me in for emergency brake service. Everywhere else was over a week to wait.

Thank you, Angie, for trusting us with your vehicle’s brake concerns! We’re so glad we could get you in for an emergency brake service when you needed it the most. Our team understands how important it is to have safe, reliable brakes. We’re happy we could complete the necessary brake repairs and brake fluid service for you. If you ever need anything in the future, we’re here to help!

- Graham Auto Repair - Yelm