Graham and Yelm Auto Repair

1452 Reviews
(253) 375-8343
(360) 515-9776

We Love to Hear From Our Customers!

5

Graham Auto Repair was a great experience. Although my vehicle needed more repairs than feasible at this time. Rob was extremely helpful, professional and kind. I am confident I will be returning to this place of business for future automotive needs. Thanks

Thank you so much for choosing to trust our Team with your 1979 Chevy for your drivability concerns. We are thankful to hear that your Advisor Rob was helpful, professional, and kind! We appreciate your confidence in us, and we look forward to partnering with you again in the future. Thank you!

- Graham Auto Repair
5

Great customer service and a quick turn around. Mild confusion with scheduling my drop off and a touch pricey. But its great work. Will definitely return for future work.

Thank you Dustin for taking the time to leave us your review. We appreciate that you chose to trust our team for your recent power window repair and spark plug replacement. We look forward to the opportunity to serve you in the future!

- Graham Auto Repair - Yelm
5

Everyone was very professional. Thank you and I will be back.

Thank you Dawn for continuing to trust our team with your vehicle! Including the recent visits for your brake concerns, and to replace your HID headlights. We are so grateful for the opportunity to serve you!

- Graham Auto Repair - Yelm
1

Took older model used car for check engine light. $800 later, two sensors replaced. No actual functional problem with the car, just sensors. They recommended I have a coolant leak looked at immediately. I foolishly brought the car in a second time. $350 later they said it will cost and additional $2000 to replace $200 worth of parts. $1800 was the cost for 13 hours of labor. I feel like they are way overpriced. Unless your vehicle is costs $75,000, I recommend you take your vehicle to someone with a little more pep in their step. I could have an entire engine replaced in 13 hours.

Thank you for taking the time to share your feedback, Warren. We do know that we are not the least expensive repair shop. One reason is because we only use high quality parts on our repairs. That is so we can back-up our work with one of the best parts and labor warranties in the industry. It is our pleasure to stand behind the work we perform with our in-house warranty. Please feel free to call us if you have any questions Warren. We wish you the best and hope that you are able to get the service and repairs that you need!

- Graham Auto Repair - Yelm
5

What an incredible group of professionals. From check in to after we got home, this group checked on the trucks performance. During the servicing of my F-150, they found a couple of things that will need attention. This is not unusual from service centers, but Graham Auto gave me pictures of the parts that need future attention. They took that extra step to prioritize the sequence of repairs. I'll never take any of my four vehicles anywhere else...ever. Thank you so much

Larry, thank you for choosing to trust our team with your recent Oil Service and the replacement of your passenger side mirror. We are glad to hear that you find our digital vehicle inspections with photos to be helpful! It is our pleasure to partner with you to prioritize future vehicle maintenance and repairs. We want to assist you in keeping your truck running smoothly, to ensure that you are safe out there on the road! Thank you so much for taking the time to leave us your feedback. It helps our team very much! We are grateful to hear that you will continue to choose us to service your vehicles. Thank you again Larry!

- Graham Auto Repair
5

I have to be honest here, I was very upset with Graham Auto for various reasons but I have to say, Graham Auto Service in Yelm is amazing. Even though I was very upset, I finally got my Jeep Back and, it Runs Perfect. I had a bill over $650 after paying a couple grand and all the drama, I had to drive to West Olympia and my Jeep Commander was back. It ran fantastic, it’s been sitting for over a year and finally Graham Auto Repair found the issue and now it drives like it’s brand new. Thank you Graham Auto Repair Yelm, a real stand up shop, I will continue to have my cars serviced at Graham Auto you should too.

5

Loved the fact that they gave me photos and videos of the issue. You typically distrust auto repair shops, but they were very professional and clear. Price was a little high maybe, but the work was done well and the problem was fixed. They even left a little goodie bag in the car, I thought that was kind.

Thank you Brenton for choosing to trust our team with your recent wheel bearing and hub assembly services. We appreciate that you have taken the time to leave us your feedback regarding your recent experience with us. It is great to hear that you found our team to be professional, and that you loved the photos and videos that we share. Providing our customers with a digital vehicle inspection is an important part of our process. We are glad that you found our thank you gift to be kind! We truly appreciate your trust in us. We hope that we will get the opportunity to serve you again in the future!

- Graham Auto Repair - Yelm
5

Thank you Vic for choosing to trust us with your recent oil change service and the drive shaft bearing replacement. We appreciate that you took the time to leave us a review. Our team is thankful for the opportunity to serve you at our shop in Yelm. Thank you Vic!

- Graham Auto Repair - Yelm
5

The techs did an amazing job diagnosing a couple issues with my vehicle. They ordered the parts and had them quickly! Warranty covered almost all the expense and I didn't have to do a thing. They called me when it was finished the same day and even cleaned and vacuumed the inside of the rig! Very impressed! I'll be only going to Graham for all my vehicles servicing.

Thank you Brandon for sharing your feedback about our Team. We are thankful to hear that our Team was able to address your diagnostic concerns quickly, and that they impressed you! We appreciate that you chose to trust us with your GMC. We are so thankful to hear that you are choosing to trust us with your vehicles in the future as well. Thank you so much Brandon, we look forward to serving you again!

- Graham Auto Repair - Yelm
5

This was my first time going to this shop and they were all very helpful and kind. All employees helped on multiple different things when it came to my truck. I will continue doing business with this company due to this awesome experience!!

Thank you so much for taking the time to share your experience Aaron! We appreciate that you chose to trust our team with the vehicle diagnostics for your truck. We are thankful to hear that you found our team to be all be helpful. We look forward to continuing to work with you in the future. Thank you Aaron!

- Graham Auto Repair - Yelm
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