I took my 70 challenger in for an oil change and wanted some feed back on why it was pulling to the right. I got charged $370 for an oil change and a diagnosis that was sketchy at best. They said they would look at what is the best oil to use. They put in an oil that didn't have zinc and it caused more of a leak than it initially had. I own about 10 high end classic vehicles. Was looking for a good mechanic since we just moved to the area. I'm going to pass on these guys. The diagnosis was essentially what I told them before hand and shouldn't have cost $280 to basically tell me what i already knew.. I'll keep looking.
Thank you for sharing your feedback with us regarding your recent services Donald. Prior to completing the oil service & brake inspection that you requested, our Technician performed a free digital vehicle inspection of your Dodge Challenger. We shared multiple photos and descriptions of the leaks that were discovered, among other concerns that were discussed with you in advance. Unfortunately, without performing diagnostics and repairs on the leaks, they will continue. Clean oil will have an easier time passing through the system, which can cause the leak to worsen. We are always seeking ways to improve our communication and to serve you better. Our Store Manager Allen would appreciate the opportunity to discuss your feedback in more detail. You can return his call at 360-245-0388, or reply to our email. We wish you the best either way. Thank you Donald!
- Graham Auto Repair - Yelm