Graham and Yelm Auto Repair

Very professional and friendly. I highly recommend them for any car repairs.

Best customer service! Rob is the best, Brian too! They talk to you like you're intelligent, think of all your options and treat you like a friend. They clearly understand what a well running vehicle means to a household, and do everything they can to make that happen. I recommend Graham Auto to everyone!

I am so very thankful for Graham Auto Repair! I have been bringing my vehicles here for over ten years. I have always driven away feeling safe after every service. They have proven integrity and trust like no other Automotive Shop I have been to! So when I was given the opportunity to join this team in 2019 I was very excited - I am so thankful to be able to share the Graham Auto Repair family with our community. Nothing excites me more than being able to connect good people with good people! My most recent visit for my Town and Country was for new Brakes, an Oil Service and new Tires. They always perform a courtesy digital vehicle health inspection, and the service advisors keep me informed on the most important services to have done, in order to maintain my vehicle’s safety for me and my family. If you are searching for a shop to bring your vehicle to that is reliable, trustworthy, and for people that stand behind their work - come to Graham Auto Repair and experience the difference for yourself.

Editing to 5-star review. I received a follow-up call from Graham Auto explaining the unrefunded cost was diagnostic services. After discussing in more detail they were able to resolve this for me. I really appreciated them following up and earning my trust back. Gonna take my car back in next week for a blinker that isn't working. Glad I have a good place to bring my vehicle into again! Original post: My car battery kept dying even after having the battery replaced at Graham Auto. Another place eventually told me I'd had the wrong battery put in my car. When I contacted Graham Auto they very professionally agreed to give me a refund, but in the end they only refunded me the $160 for the cost of the battery, not the whole $300 I paid including the labor. Mistakes happen, but I would have thought they would make it fully right.

Wonderfully courteous even when I could not pay on the first day because of a spending limit they held my car for an extra day without a problem.

We had a good first experience with Graham Auto. They seemed to check all of the boxes. When I picked up the car after the oil change they had left the seat and floor protector in the car not a big deal but a detail overlooked. We brought the car back for shocks and transmission service. I arrived at 747 am. After I pulled on the door it got the attention of the employee sitting at the computer. He looked at me and then looked up at the clock above him. Making me wait until 8, okay I get it. They had the car all day. My Wife was driving by and noticed our car sitting outside so I called and sure enough the employee said oh ya it’s done. Again not a big deal but again a detail that was overlooked.

Took my Toyota on Nov 30 2020 to have service done..As usual stand up job by the team at Graham Auto Repair.. Couldn't be happier.. Have taken my Toyota to them at the old and the new one for at 10 years.. Love these guys...

Again, I had my vehicle diagnosed and again, such expert advice on what was wrong. I do most of my own servicing on my vehicles but there are times I get stumped on the issue. That's when I turn it over to the experts, Graham Auto. Thank for the proper diagnosis. My car runs better than it did when I first bought it. Rick W.