Graham and Yelm Auto Repair

It’s long, read it all I took my truck to Graham Auto Repair and told them what I thought was wrong with it. They said they would charge me over $100 to diagnosis the vehicle and tell me what was wrong and that it would not be applied to the repairs if I decided to go ahead with the repairs. I thought to myself, I already told you what was wrong, why can’t you just fix that. I decided to go ahead and let them do the diagnostics thinking they might find something which also needed to be addressed. Imagine my surprise when they called and told me my issue was much simpler than what I thought. Letting them do what they know saved me over 50% from what I though it was going to be. Saving me over $600 They could have very easily gone with what I told them I thought the problem was, charged me for that, and fixed the actual issue along the way. I wouldn’t have known anything different. Thank you to Graham Auto Repair for being an honest business and doing the right thing. You have earned a customer for life and will always receive my recommendation.

They go above and beyond on your standard oil change.

Very understanding of people who do not know anything about cars without being condescending, Put me at ease with their knowledge. THey take pictures of everything so you know they have checked/done what they say. They offer things you may need without being pushy. Close to places to eat, grab a coffee if you need to waste time or they have a very clean waiting room with coffee and treats.

Re. "GRAHAM AUTO REPAIR": The quality of service is "A+" or FIVE STARS!!!

GRAHAM AUTO REPAIR is the best automotive repair business I have been dealing with during my 45 years on the road in the USA. They are considerate, attentive, courteous, diligent, precise, and extremely cooperative and reliable.

I’ve been taking my cars here for several years now and am never disappointed! They are thorough, informative, and caring. Every question I ask is answered completely, honestly, and respectfully. Highly recommend - and I do all the time!!

Promptly & politely greeted. I appreciate pictures of inspection findings being made available to me. No cost surprises at check out. Completed repair on time. I have used this repair facility before, and will do so again.