I visited Graham Auto Repair on January 15, 2020 because my check engine light kept turning on and off on several occasions. I am not a fan of dealerships because of poor service received in the past. So I was in search of a new mechanic that I could trust (which is so difficult these days). Well I must say I love the staff at Graham Auto Repair. They were absolutely amazing from the time I walked in the door until the time I left. From walking into the place, I was met and warmly welcomed by each of the service technicians who truly listened to me and what issues I was having so they could notate the work order for the mechanic. They offered hot coffee and cookies fresh out of the oven to help you relax while the mechanics searched for the issue on my car. They discovered several issues with my baby (I love my car) and even took photographs of the problem parts so you can see what the issue is versus wondering if it really was faulty or not. They got to work on fixing the issues and by the end of the day I had my car back to me at a reasonable price versus outrageously expensive dealerships. They warmly thanked me and I was on my way. Upon getting into my car, they even left a little thank you for your service baggie of some emergency items to keep in your car which I've never received from any other mechanic before which I thought was really sweet. It's been 12 days since my visit and my car is handling really nicely so I'm beyond thankful to them for such amazing service. I will definitely recommend them to family and friends in the area and I'm so grateful to have found them. Thank y'all!! Semper Fi!
Stephanie, thank you so much for allowing us to have the privilege of servicing your 2005 Pontiac. We completely relate to loving your vehicle and we are so delighted that you trusted us to take care of your baby. Your words of affirmation are a blessing for us! It's not easy for anyone to trust a new business with their vehicle; especially if you've had poor service in the past. Our Technicians are thankful that you entrusted them to assist you with your Check Engine Light concerns, and to ensure that you drove away as a happy and satisfied customer! We hope that we will have the honor of partnering with you into the future, to ensure that you will be driving your baby for many, many years to come. Thank you for taking the time to recommend us to your family and friends!
- Graham Auto Repair