Graham and Yelm Auto Repair

Hi Teri, thank you so much for your wonderful review! We’re thrilled to hear that your experience with our team was stellar, and that our mechanic went above and beyond on your RV Repairs. We hope that driving it has been just as excellent as your experience with us. If you have any questions or need anything else, feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

Thank you so much, Tom, for your wonderful review! We're thrilled to hear that you had such a positive experience with your Oil Change Service, as well as your 60,000-Mile Service. It's great to know that our team provided you with outstanding customer service and that you appreciated our honest approach. We always strive to make sure our customers feel confident in the services they receive without any pressure for unnecessary repairs or parts. We're glad we could ease your concerns about the battery and electrical system as well. Thank you for recommending us, and we look forward to seeing you again in the future!

Hi there! Thank you so much for sharing your experience with us. We’re glad to hear that you appreciated our quick response and repair time. Creating a family-friendly environment is very important to us, and we’re thrilled that it resonated with you. Your recommendation to friends and family means the world to us! We look forward to assisting you again in the future. Thank you for choosing Graham Auto Repair!

Hi Janet, we appreciate you taking the time to share your experience and leave us a review! Thank you for choosing our team to complete the full synthetic oil change service on your vehicle. We’re thrilled to hear that you loved the photos from your complimentary vehicle inspection and that you found our staff to be awesome. We’re glad to be your new go-to place for your car's needs!! At Graham Auto Repair, our free vehicle health inspection is designed to provide you with a comprehensive overview of your vehicle’s condition. We believe in transparency, so we include photos and detailed explanations to help you make informed decisions. Our goal is to ensure your car remains safe and reliable, and we will never recommend unnecessary repairs. We prioritize any concerns we find, allowing you to address them in the timing that’s best for you and your budget. Thank you for trusting us with your car, Janet! We look forward to serving you again in the future.

Hello! Thank you so much for your 5-star review! We're delighted to know that you had a positive experience with us. Your support means a lot, and we're here to help with any of your future vehicle needs. Thanks again for choosing Graham Auto Repair in Graham, WA!

Hi Christopher! Thank you so much for your fantastic review. We're thrilled to hear that you were more than impressed with your experience at Graham Auto Repair! Our team puts high priority on providing phenomenal customer service, and it's wonderful to know that our knowledgeable staff and facility made you feel comfortable leaving your vehicle with us. Attention to detail is key to ensuring the job is done right, and we’re glad that this gave you the confidence you needed. We look forward to continuing to service all of your vehicles in the future. Thank you for choosing our team Chris!

Hi Sharice! Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with both of your kids' vehicles. It’s great to know that you appreciate our digital self-service options and the videos we provide during vehicle inspections and repairs. We believe in transparency, and keeping our customers informed with photos and videos is part of how we accomplish this. We're thrilled to have earned your trust and loyalty! We look forward to being here for you and your family for years to come. Welcome to the Graham area, and thank you for choosing us as your go-to shop!

Thank you for trusting us with both your BMW X5 and your Ford Transit 250. We're thrilled to hear that you had a great experience with our customer service and communication. It was our pleasure to perform the diagnostics and repairs for both of your vehicles. Your recommendation means a lot to us! We're grateful to have you as our customer, Javier. If you ever need anything in the future, please don't hesitate to reach out!

Thank you so much, Libby, for your wonderful review! We're thrilled that we could assist you with the new vehicle, pre-purchase inspection on such short notice. Our team, including your Service Advisor Nick, is dedicated to providing exceptional customer service. We're glad to hear that it made a difference in your experience! It was our pleasure to help ensure you make a confident decision for your used car purchase. Thank you for choosing Graham Auto Repair!

Hi Rick, thank you for your feedback. We're glad to hear that you found our service to be good, and we thank you for sharing your concerns about the cost. We acknowledge that we are not the least expensive option. However, we strive to offer a premium experience to all of our customers. Both of our facilities are equipped with cutting-edge technology and staffed by a team of highly trained technicians who are committed to delivering top-notch service. We also use high-quality parts, which enable us to provide our customers with a lifetime warranty on most parts and labor. We also offer thoughtful amenities, including our rewards program where you can earn reward certificates towards future visits. While we do believe in providing everyone with only the highest quality, we truly appreciate your perspective. Your feedback helps us continue to improve. We hope you will consider joining our rewards program, and that you will continue to trust our team with your vehicles. If you have any questions or would like to discuss your concerns further, please feel free to reach out. We appreciate your business and hope to serve you again in the future.