We will be closed Dec. 25th & Jan. 1st

Graham Auto Repair

We Love to Hear From Our Customers!

5

They were quick knowledgeable and friendly. We will use them again in the future. Great job guys.

Thank you, Senja, for your 5-star review! We’re thrilled to hear that you found our team quick, knowledgeable, and friendly during your recent maintenance and A/C services. We appreciate your trust in our auto repair team in Yelm, WA. We look forward to serving you again in the future! Your continued support means a lot to us. Thank you Senja!

- Graham Auto Repair - Yelm
5

Graham automotive is fantastic in all ways. Customer Service is excellent. both Alan and Race go out of their way to make sure EVERYTHING is correct. The mechanic’s go out of their ways to make sure your car is fixed and run well..Our family took a chance to use Graham when they had just opened because we wanted to support local and NOT have to go into Tacoma for auto repair..We are very happy with your service and will continue to utilize their services!!!

Thank you for your fantastic review, Deckie! We are thrilled to hear that you are happy with our customer service and the work of our technicians. Our team strives to ensure our customers have a positive experience; and it’s wonderful to know our efforts are appreciated. We’re grateful that you chose to trust us with your vehicles, including the recent visit for your oil change service. We are so thankful to be your choice for vehicle maintenance and repairs, within our local community. Thank you for your continued loyalty throughout the past two years. We look forward to serving you and your family again in the future!

- Graham Auto Repair - Yelm
5

Great job. Very nice people. They were very good to explain what they did and what will be needed later on. Patti Tilford

Thank you Patti! We appreciate your 5 star review, along with your feedback. We're delighted to hear that our team provided you with a great experience during your visit! It's wonderful to know that you appreciated the explanations that we shared regarding the work completed, and the work that may be needed down the road. We appreciate that you chose to trust us with your oil change service Patti! We look forward to the opportunity to serve you again!

- Graham Auto Repair
5

best place to take my vehicles..great customer service and work

Thank you for your positive feedback and 5 star review Jerry! We are thrilled to hear that you consider us the best place to take your vehicles. It's great to know that our team provided you with great customer service and that you appreciate the work we completed on your vehicle. We look forward to the opportunity to serve you again in the future, Jerry!

- Graham Auto Repair - Yelm
5

It has been one of those years where it seems everything has been happening to my family's vehicles. I tried this place out for the first time about 5 months ago with my RAM 1500, and they did fine work. Great customer service, including a ride home while I waited for my truck repairs (nobody wants to sit in any shop for 5+ hours). I felt so taken care of with my truck, I took my wife's van in the next month for a rear axle issue. Again, no complaints. My daughters Jeep Liberty gave us a fuss 2 months after that, and, yep, this is where I went. So I have had three vehicles in to the Yelm location this year, and have been please with all services. Extremely thorough (including pics) on the inspection. Very detailed. I will be taking my vehicles here for the near future. In this economy, I have to know I am getting value out of the money I have to spend on my vehicles. Graham Auto Repair in Yelm is my choice where I will put my money if I have car troubles.

Thank you so much for your positive feedback, Craig! We truly appreciate hearing about your experiences with us at Graham Auto Repair in Yelm. It means a lot to know that you had great experiences. Especially during a year when so much has been happening with your family's vehicles! Thank you for trusting us with your Ram, your wife's van, and your daughter's Jeep. We're glad to hear that you were pleased with our service each time. We strive to provide everyone with excellent customer service. So we're happy you found the rides home and our detailed inspections with photos to be helpful! Your satisfaction and recognition of the value we provide are refreshing to hear. Thank you for your trust and for choosing our team for your auto repair needs. We look forward to continuing to serve you and your family in the future.

- Graham Auto Repair - Yelm
5

Great experience. Came in for my appointment, was greeted and the issue was solved quickly.

Thank you for your fantastic review, Nick! We're thrilled to hear that you had a great experience at our shop. It's wonderful to know that our team greeted you warmly and resolved your concerns quickly. We appreciate your feedback and support. If you ever need further assistance, we’re here to help. Thank you for choosing us!

- Graham Auto Repair - Yelm
5

Thank you, Issac, for your 5-star review! We're glad to know you had a positive experience with us. If there's anything specific you'd like to share about your visit, we'd love to hear from you. Your feedback helps us continue to provide excellent service. Thank you for choosing to trust our team with your automotive care!

- Graham Auto Repair
5

Thank you for your positive review Mandi! We are thankful to know that you had a good experience with our team at our location in Yelm, WA. We hope that you will continue to choose our team to assist you with any future automotive needs!

- Graham Auto Repair - Yelm
5

Good service, diagnosis, and correction of issues. Will probably use again in the future if needed.

Thank you, Tom, for your review! It's so great to hear that we provided you with good service. We are thankful that you chose our team to fix the concern you had with your oil filter housing and to complete the oil change service. We hope we will get the opportunity to serve you again in the future, Tom. Thank you again!

- Graham Auto Repair
1

No No No No No. Do not go here!!!! I took my jeep here earlier in the year due to gurgling in my dash. I didnt have any loss of heat or airflow, but was told I needed to replace my heater core, which cost around $1500. Got the heater core fixed, was leaving the parking lot, and still heard gurgling. So I brought it back in a few days later, and they said the system just needed to be bled again. Picked up the vehicle, leave the parking lot, and it is still gurgling in the dash. Make another appointment and this time I'm told it's the water pump. So I get that fixed at another $600. Leaving the parking lot. It's still gurgling. Brought it back in and they said the system needed to be bled again. Left again, and it's still gurgling. Brought it back in and was told, "we're just guessing at this point but we know it's not the head gasket because they've already ran the tests for that". Come back to pick up my vehicle, and wouldn't you know it, they say its the head gasket. Now they want another $4000 to fix a problem they never fixed in the first place. Read the reviews. This is reminiscent of other reviews left. Be careful going here. Initiated a complaint with the BBB and this facility has yet to respond to it. Update: Graham Auto Repair refused to reply to the BBB complaint so it has been closed but will remain on report for 3 year anyway. Thank you BBB. Oh, and in regards to this companies response of "we are looking into it". Haven't heard a thing from them. So.....yeah.

Thank you, Kimberly, for sharing your feedback. We take your concerns very seriously and are actively looking into the details of your experience. If you have further details or questions, please reach out to us directly at your earliest convenience. Thank you for your patience.

- Graham Auto Repair