Graham and Yelm Auto Repair

Good service and repair at Graham Repair!

First time customer. Overall impression is very positive. This is a very customer oriented shop. Mechanic staff appear competent. Got a deatailed diagnosis including the full laundry list of factory-recommended maintenance. Then I was advised as to what actually needed to be done. Zero attempts at upsells. Excellent real-time communications during the diagnostic and repair process. The rebate program is a nice add-on. Rob and Jennifer are great as the customer face of the shop. They genuinely care about you the customer. And they communicate in detail about your vehicle without making you feel like an idiot.

Nice to work with. The plus is a loner car when I did not have a ride back home.

Excellent service

Phenomenal customer service. Rick and Rob were so helpful with the work needing to be done on my truck. The work done by the in house tech’s is one that exceeds my personal expectations. Keep up the great work!!! Would be absolutely lovely as well if the owner would give back to his staff a bit more in return as much as the technicians and customer service rep’s put in the hard work everyday. Without the wonderful folks who run that place, Graham Auto Repair wouldn’t be at its peak business that its at today. Give those guys a bonus cause they deserve it!!! I’d be more than happy to do business with Graham Auto Repair again :) Thanks again

Very professional from start to finish. I was informed of the progress of the repair and the job was finished on time and within the estimated amount. Super.

Unlike any Auto shop I've ever experienced. Amazing service, amazing staff and beautiful place. I was beyond impressed.

These guys are super friendly and very honest! What a great facility they have as well, so clean!

Graham Auto provides friendly, efficient, trustworthy and professional service for car care and repair. I am confident in their work on my car.

Great diagnostics, customer service and repairs.