Graham and Yelm Auto Repair

1463 Reviews
(253) 375-8343
(360) 515-9776

We Love to Hear From Our Customers!

5

They did exactly what I needed and I am very happy with the service they provided even though it was a little pricey for my budget it was OK because I was so happy that my car was fixed that I didn’t even really care. I was treated so well and I’m very happy with your work and I will definitely refer this business to anybody because they were honest and they treated me very well I like to give extra kudos to Christian Alan and Seth.

Thank you for taking the time to leave us a review, Joann. We appreciate that you chose to put your trust in our team to repair your Toyota. We are very grateful for your recommendations! We are glad that we could serve you. Thanks Joann!

- Graham Auto Repair - Yelm
5

Amazing first time service, repaired and out in 24 hours! Will bring back again !!! So thankful to find local mechanic and avoid going to the dealership!

Thank you for your review Tammie! We appreciate that gave us the opportunity to serve you. Thank you for choosing our Team to complete your oil change and repair your driver's side window. We are so glad to hear that you had an amazing experience and that you will partner with us again in the future. Thank you Tammie!

- Graham Auto Repair - Yelm
1

Way overpriced

Thank you for expressing your concern Mark. As we explained during your inquiry with our shop, we are not the least expensive. This is the reason we are transparent about our prices up-front, so that customers can make the best decision for their budget. We stand behind our work with in-house warranties on most parts and labor. We always disclose which services are under warranty before completing the service. We also provide a courtesy vehicle inspection with every service, and share photos of anything we find via text or email. We wish you the best, and hope that you find the service that you are seeking for the replacement of your Motor Mounts.

- Graham Auto Repair - Yelm
5

I took my truck here after hearing a lot of good stuff about them. Graham Auto repair kept in touch with me every step of the way on working on my truck. If there was any set backs or problems they told me first before going any further, I was even told about other issues about my truck that the last shop I took it to did not tell me before. So if you are looking for a good place that won’t rip you off, Graham Auto Repair is where you need to go.

Thank you Nicholas! We appreciate that you took the time to share your experience with us. We are thankful that you chose to put your trust in our team for the diagnostics and repairs on your truck. And we are grateful to hear your recommendation to others! Thank you Nicholas.

- Graham Auto Repair - Yelm
5

My truck runs like a top and now it's quiet and I really appreciate Allen and Christian for their fine service

Thank you so much Scott! We appreciate that you chose to put your trust in our team to take care of the exhaust repairs on your truck. Thank you for taking the time to leave us a review.

- Graham Auto Repair - Yelm
0.5

On 2/28, I took my car in for an 10:00 engine check light analysis. At 4:05, the work was the invoice was cut. Seems like a long time to review the engine check light codes. FRom the invoice, it seems a lot of time was spent looking for other things that might need to be repaired. At pickup, my wife was told that the final report was not yet finished, but it would be emailed to the above address later that day. It is now 3/10 and I still have not received the report.

Thank you for bringing these concerns to our attention, Tom. We would like the opportunity to speak with you. If you are interested, please call back to talk with Allen, our Store Manager, at 360-245-0388. You can also reply to the email or message that we sent. If you do not see the email, please call us with updated contact info so that we can ensure you receive the invoice this time. Thank you!

- Graham Auto Repair - Yelm
5

Great mechanics who took the time to focus on the unique needs of my HMMWV and tracked down the pets needed for the repair.

Thank you for your review regarding your recent Brake Repairs at Graham Auto Repair in Yelm, WA. We appreciate that you chose to put your trust in our team. We look forward to the opportunity of serving you again in the future. Thank you!

- Graham Auto Repair - Yelm
5

I had to replace my power steering pump, get oil changed and rotate tires on my 2004 Honda Accord. They just opened in Yelm so I haven't had a change to use them yet. The interaction with the crew and the job was great. Special thanks to Allen for going through with me on this. When the car was ready for pick up he went through everything that was done. They have a great system for doing the final release with explanations and pictures for areas that might need future work. Great job!

Thank you so much for your review Don! Our Yelm Team is thankful for the opportunity to serve you. We appreciate that you chose to put your trust in us for the recent services on your Honda. We are glad to hear that you found our digital vehicle inspections with photos to be helpful. We hope that we will get the opportunity to serve you again in the future. Thanks Don!

- Graham Auto Repair - Yelm
5

I don’t believe i’ve been to a mechanic that has made me more comfortable. Christian at the front counter was very helpful, kind, and was very welcoming. Shane was the gentleman who did the work on my car and he did such an incredible job and was very informative, funny, and was very patient with all of the work that needed to be done. I drove off with what felt like a new car. Even to the next day I received a very warming call from Jessica to thank me for my business and time spent at Grahams Auto. 10/10 experience. The staff at this shop is over the top incredible and I believe this is the only shop I will be going to for a long time.

Thank you so much for your detailed review about your recent experience with us, Naomi. We appreciate that you chose to put your trust in our Yelm team for your Brake Pads & Rotors, as well as your Oil Service. We are grateful for the opportunity to serve you! We look forward to partnering with you to keep your vehicle safely on the road. Thank you again Naomi!

- Graham Auto Repair - Yelm
5

Quick turnaround and positive customer service. Price is affordable as well. I would recommend this place to anyone dealing with vehicle maintenance or service.

Ryan, we are grateful for your recommendation! Thank you for putting your trust in our Team for your recent diagnostic service. We appreciate that you took the time to write us a review, Ryan.

- Graham Auto Repair - Yelm
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