Graham and Yelm Auto Repair

1463 Reviews
(253) 375-8343
(360) 515-9776

We Love to Hear From Our Customers!

5

Thank you for choosing Graham Auto Repair in Yelm for our courtesy vehicle inspection and to replace the low beam headlights on your vehicle. We appreciate your positive review Alyssa!

- Graham Auto Repair - Yelm
4

I had taken my Jeep Cherokee here for a repair on a fuel system problem that multiple mechanics couldn’t properly diagnose or fix. Graham was able to do it. I also had them do a brake check. Customer service was highly professional, freindly, and transparent about the status and cost of repair. The mechanics did great work and went above and beyond to gather the necessary parts. The only two reasons I gave 4 instead of 5 stars was the cost and time of repair. The labor price is quite high and is added per service and it took them 4 days to complete the job. I would recomend and go back for the sake of a thorough repair and the gift bag placed in the car once the job was complete

Jordan, thank you for your thoughtful review. We are thankful for the opportunity to diagnose and repair the concerns you had for your Jeep Cherokee. We appreciate that you chose to put your trust in our team and we hope that we will be able to serve you again in the future.

- Graham Auto Repair - Yelm
5

Did great work repaired my vehicle, and were very flexible with picking up the vehicle

Thank you for choosing to put your trust in Graham Auto Repair at our Yelm location. We appreciate the opportunity to serve you by repairing the CV Axle on your vehicle. Thank you for your review Alain!

- Graham Auto Repair - Yelm
5

The staff in hand was incredibly knowledgeable and helped us not only get the service done that was scheduled for that appointment, we were able to get quotes and scheduled for more appointments on additional vehicles in a short period of time.

Thank you for trusting our team in Yelm for your vehicle repairs. We appreciate the opportunity to partner with you in maintaining the safety and reliability of your vehicles. Thank you so much for your detailed review about our team's knowledge and reliability!

- Graham Auto Repair - Yelm
5

Good service, friendly staff.

Thank you for your review Ric! We appreciate getting to hear how we are doing. Thank you for choosing to put your trust in our team for the recent tire rotation and oil service in Yelm, WA.

- Graham Auto Repair - Yelm
1

I’d give this business a zero if I could. I spent 4 hours in their posh waiting room and spent $418 on a coolant flush. I told them I was going to give them a bad review and they told me to “have a nice day.” Find a more down to earth and reasonably priced mechanic.

Ramona, my name is Allen and I am the store manager at Graham Auto Repair in Yelm. I would appreciate the opportunity to discuss your concerns more fully. It is our goal to go above and beyond and give all of our customers an excellent experience with us. We can see that we did not do that for you, and we would like to correct that. If you are interested please return our call at your earliest convenience at 360-245-0388. Thank you very much.

- Graham Auto Repair - Yelm
5

Very upfront and honest. Nothing hidden!

Thank you for your review Frank! We appreciate that you chose to trust our team at Graham Auto Repair to take care of the diagnostics for the check engine light on your Dodge. We hope that we will get the opportunity to serve you again in the future!

- Graham Auto Repair - Yelm
5

Great service and very knowledgeable and professional staff as always..not everyone is a mechanic and when they're explaining things its in terms one can understand which I appreciate VERY much..we always went to the Graham location when we lived there and were very happy when the yelm location open since we moved to yelm..thanks

Thank you David! It is great to hear that our Service Team is relatable, knowledgeable and professional. We are so thankful that you chose to put your trust in our team at our new shop in Yelm, WA. We are grateful for the opportunity to serve you by taking care of the check engine light concern on your Cadillac. We look forward to serving you again in the future!

- Graham Auto Repair - Yelm
5

Just want to say how happy I was with all the work done on my car at Yelm, Graham Auto Repair. My 1996 VW GTI needed a lot of work. I contacted Christian and told him I needed his help. He did a through diagnostic and figured out my problems. He explained every detail to me what was needed to make my car right. I wanted my car done right, and he and his crew met all my expectations. He was in touch with me at all times to let me know how things were going and the time frame it would take to get it done. Thanks Christian, and all your crew. You guys are the best!!

Thank you so much for your detailed review Terry! We appreciate getting to know exactly what are team is doing right. It helps our team's morale when we get to hear how happy our customers are! We are all very grateful for the opportunity to serve you, and for your review. Thank you Terry!

- Graham Auto Repair - Yelm
5

I was treated very well by the Graham staff. My issues were resolved in a timely manner. Thanks, Walt B.

Walter thank you so much for choosing our team to serve you at our new location in Yelm, WA. We appreciate that you gave us the opportunity to replace your brake pads and resurface your rotors with our on the vehicle brake lathe. We hope that we will have the opportunity to serve you again in the future. Thank you again!

- Graham Auto Repair - Yelm
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