Graham and Yelm Auto Repair

Thank you so much, Gregg! We’re thrilled to hear that you had an excellent experience with us! It’s wonderful to know that you found the booking positive, our pricing good, and that you appreciated the quality and timeliness of our work. We’re so glad you felt welcomed by our team. Thank you for choosing Graham Auto Repair, and we look forward to serving you again in the future!

Sage, we sincerely apologize for the inconvenience you experienced. After thoroughly reviewing our records, we were unable to locate the form you submitted. This led us to take the necessary steps to troubleshoot why we didn't receive it. Thanks to your feedback, we discovered that our 'contact us' page wasn’t functioning correctly. We’ve now optimized the page to ensure it’s easier for our customers to reach us. You can send us an email using the updated information on our contact page. For the quickest response, we recommend giving us a call or sending us a text at 360-245-0388. You can also send a message through our website's messaging feature. If you call or text us after hours, someone will get back to you as quickly as possible during our business hours. We truly appreciate your understanding and hope you’ll give us the opportunity to connect with you in the future.

Thank you so much, Benji, for giving us another opportunity to serve you! We’re so glad to hear that your second visit was a positive experience and that your car is running like a champ after the catalytic converter replacement. Your feedback means a lot to our team, and we're grateful for the chance to make things right. We truly appreciate your trust and look forward to helping you with any future vehicle needs!

Thank you, Michael, for the awesome review! We're thrilled that we could assist you with your UTV inspection. It's always exciting to help our customers with unique requests, and we're glad we could support you in getting it street legal. Your kind words mean a lot to our team. We appreciate your trust and hope we will have the opportunity to serve you again in the future!

Thank you, Jonathan, for your kind review and for trusting us to take care of your vehicle. We're glad that you chose to return, and we're happy we could resolve the engine noises for you. At Graham Auto Repair, we always stand behind the work we do and are committed to ensuring that our customers leave satisfied. We appreciate your patience during the diagnostic process and look forward to assisting you again whenever you need us! Thanks again for your support!

Thank you so much, Tom, for your wonderful review! We're thrilled to hear that you had such a positive experience with your Oil Change Service, as well as your 60,000-Mile Service. It's great to know that our team provided you with outstanding customer service and that you appreciated our honest approach. We always strive to make sure our customers feel confident in the services they receive without any pressure for unnecessary repairs or parts. We're glad we could ease your concerns about the battery and electrical system as well. Thank you for recommending us, and we look forward to seeing you again in the future!

Hi there! Thank you so much for sharing your experience with us. We’re glad to hear that you appreciated our quick response and repair time. Creating a family-friendly environment is very important to us, and we’re thrilled that it resonated with you. Your recommendation to friends and family means the world to us! We look forward to assisting you again in the future. Thank you for choosing Graham Auto Repair!

Thank you so much, Libby, for your wonderful review! We're thrilled that we could assist you with the new vehicle, pre-purchase inspection on such short notice. Our team, including your Service Advisor Nick, is dedicated to providing exceptional customer service. We're glad to hear that it made a difference in your experience! It was our pleasure to help ensure you make a confident decision for your used car purchase. Thank you for choosing Graham Auto Repair!

Hi Rick, thank you for your feedback. We're glad to hear that you found our service to be good, and we thank you for sharing your concerns about the cost. We acknowledge that we are not the least expensive option. However, we strive to offer a premium experience to all of our customers. Both of our facilities are equipped with cutting-edge technology and staffed by a team of highly trained technicians who are committed to delivering top-notch service. We also use high-quality parts, which enable us to provide our customers with a lifetime warranty on most parts and labor. We also offer thoughtful amenities, including our rewards program where you can earn reward certificates towards future visits. While we do believe in providing everyone with only the highest quality, we truly appreciate your perspective. Your feedback helps us continue to improve. We hope you will consider joining our rewards program, and that you will continue to trust our team with your vehicles. If you have any questions or would like to discuss your concerns further, please feel free to reach out. We appreciate your business and hope to serve you again in the future.

Hi Robert, thank you so much for your 5-star review! We’re glad to hear that we provided you with good the service at your recent visit. Thank you for choosing our team in Yelm for your transmission and differential services! We are dedicated to providing you with top-notch service every time, and it’s great to know we met your expectations. If you ever need anything else, we’re here to help. Thanks again for choosing Graham Auto Repair!